Privacy Policy for Californians

This Privacy Notice for Californians informs California residents about the personal information that Spanx, LLC collects and applies solely to users and others who reside in the State of California or visitors to our California stores. This Privacy Notice applies to Personal Information collected by Spanx through your use of the website, www.spanx.com, and other Spanx-owned domain, Spanx mobile applications, your interactions and communications with our customer service team, our social media pages that we control, and email or text messages that we may send to you; this Privacy Notice also applies to any personal information collected when you visit or purchase from our California stores (collectively, the “Site”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Categories of Personal Information We Collect

We have collected the following categories of personal information from individuals, users and visitors to our stores, within the last twelve (12) months:

Category Type of Identifiers We Collect Collected
A. Identifiers. First and last name, postal address, unique personal identifier, account number, Internet Protocol address, email address. YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, address, telephone number, credit card number, debit card number, or any other financial information. YES
C. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES
D. Internet or other similar network activity. Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. YES
E. Geolocation Data Physical location or movements YES
F. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. YES
G. Inferences drawn from other personal information. Profile reflecting a person's preferences, behavior, and attitudes. YES

How We Use the Personal Information We Collect

We use your Personal Information in ways that are compatible with the purposes for which it was collected or authorized by you, including for the following purposes:

Category The Purpose for Collection
Identifiers.
  • To present, operate or improve the Site, including analysis of Site activity;
  • To inform you about products available from Spanx;
  • To fulfill your order;
  • To authorize access to our Site;
  • To validate your identity or verify communications from you;
  • To offer and administer programs;
  • To customize or tailor your experience of the Site;
  • To manage, store and enhance your data and preferences;
  • To communicate about, and administer your participation in, special programs, surveys, contests, online campaigns, online programs, sweepstakes, prize draws and other offers or promotions, and to deliver pertinent emails;
  • For marketing purposes, including but not limited to, facilitating interest-based advertising, creating custom audiences to target online and mobile advertising, sending integrated marketing messages across channels and devices, personalizing email marketing that we send to you, sending you other promotional materials, and notifying you about special promotions, offers, events or opportunities that may be of interest to you;
  • To improve our customer service, conduct customer satisfaction, market research, and quality assurance review;
  • To respond to and support users regarding their use of the Site;
  • To process applications for employment that you submit;
  • To administer general recordkeeping;
  • To comply with all applicable legal requirements;
  • To investigate possible fraud or other violations of our Terms of Use or this Privacy Policy and/or attempts to harm our Users;
  • For any other purpose that is disclosed to you at the point of collection of the personal information, for any purpose for which you provide your prior consent, or for any other lawful purpose. 
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
  • To present, operate or improve the Site, including analysis of Site activity;
  • To inform you about products available from Spanx;
  • To fulfill your order;
  • To authorize access to our Site;
  • To validate your identity or verify communications from you;
  • To offer and administer programs;
  • To customize or tailor your experience of the Site;
  • To manage, store and enhance user data and preferences;
  • To communicate about, and administer your participation in, special programs, surveys, contests, online campaigns, online programs, sweepstakes, prize draws and other offers or promotions, and to deliver pertinent emails;
  • For marketing purposes, including but not limited to, facilitating interest-based advertising, creating customer profiles, creating custom audiences to target online and mobile advertising, sending integrated marketing messages across channels and devices, personalizing email marketing that we send to you, sending you other promotional materials, and notifying you about special promotions, offers, events or opportunities that may be of interest to you;
  • To improve our customer service, conduct customer satisfaction, market research, and quality assurance reviews.
  • To respond to and support users regarding their use of the Site;
  • To process applications for employment that you submit;
  • To administer general recordkeeping;
  • To comply with all applicable legal requirements;
  • To investigate possible fraud or other violations of our Terms of Use or this Privacy Policy and/or attempts to harm our users;
  • For any other purpose that is disclosed to you at the point of collection of the personal information, for any purpose for which you provide your prior consent, or for any other lawful purpose. 
Commercial information.
  • To fulfill your order;
  • To authorize access to our Site;
  • To validate your identity or verify communications from you;
  • To offer and administer programs;
  • To improve our customer service, conduct customer satisfaction, market research, and quality assurance reviews;
  • To administer general recordkeeping;
  • To comply with all applicable legal requirements;
  • To investigate possible fraud or other violations of our Terms of Use or this Privacy Policy and/or attempts to harm our Users.
Internet or other similar network activity.
  • To authorize access to our Site;
  • To fulfill your order;
  • To offer and administer programs;
  • To administer content, promotion, survey or other Site features;
  • To improve our customer service;
  • To respond to and support users regarding their use of the Site.
Geolocation Data.
  • To administer content, promotion, survey or other Site features;
  • To improve our customer service.
Inferences drawn from other personal information.
  • To present, operate or improve the Site, including analysis of Site activity;
  • To inform you about products available from Spanx;
  • To fulfill your order;
  • To authorize access to our Site;
  • To validate your identity or verify communications from you;
  • To offer and administer programs;
  • To customize or tailor your experience of the Site;
  • To manage, store and enhance user data and preferences;
  • To communicate about, and administer your participation in, special programs, surveys, contests, online campaigns, online programs, sweepstakes, prize draws and other offers or promotions, and to deliver pertinent emails;
  • For marketing purposes, including but not limited to, facilitating interest-based advertising, creating traveler profiles, creating custom audiences to target online and mobile advertising, sending integrated marketing messages across channels and devices, personalizing email marketing that we send to you, sending you other promotional materials, and notifying you about special promotions, offers, events or opportunities that may be of interest to you;
  • To improve our customer service, conduct customer satisfaction, market research, and quality assurance reviews;
  • To respond to and support users regarding their use of the Site.

For more information on our privacy practices, please review our Privacy Policy. If you have any specific questions regarding this Privacy Notice, you can contact us via email or by writing to us at the address below:

Send e-mail to:
contactus@spanx.com

Send mail to our address:
Spanx, LLC
Attn: Privacy Policy Inquiry 
3035 Peachtree Road NE, Suite 200
Atlanta, GA 30305