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Q. Credit…how do I get it?


A. To receive credit for a returned item:


When you call, we'll need:


  • •   Return your item within 30 days of delivery for a full refund
  • •   Make sure the item is in original condition and its original packaging (whenever possible) with paperwork and accessories
  • •   Please keep in mind, we can only accept returns if the item was purchased from spanx.com

Your refund will be issued in the same form as the original payment within 30 days of receiving your return order. We'll cover the return shipping cost if there was a manufacturing defect or shipping error.


Keep in mind we can only accept returns if the merchandise was purchased from spanx.com.


Thanks again for shopping spanx.com!