A Return, Eh?
The invoice in your package contains instructions, but here are the basic steps:
- Detach the top of your invoice and keep it for your records.
- Complete the return reason form on the invoice.
- Pack item(s) safely for shipping and enclose the return form.
- Place the return shipping label (located on the invoice) on your package
- Mail package through a traceable and insurable method. Return shipping fees are non-refundable.
- Allow three to four weeks for us to receive your return and process your credit. We'll send you a confirmation email when your return and credit
have been processed.
- Please allow one to two billing cycles for the credit to appear on your statement (all returns will be credited to the original form of payment—excluding
shipping and handling charges).
Please note that we can only accept returns if the merchandise was purchased from spanx.com.
Canada Return Address:
1151 Martingrove Road
Rexdale, Ontario M9W 4W7
Thanks again for shopping spanx.com!